MADE IN ITALY
Paola Women's Shoulder Bag in Elegant Cognac Genuine Leather
Paola Women's Shoulder Bag in Elegant Cognac Genuine Leather
Couldn't load pickup availability
- Made of Genuine Tuscan Leather
- Easy returns within 30 days
- Fast delivery in 24/48 hours
Frequently Asked Questions
Frequently Asked Questions
Customer Service – AlidiLuna
Welcome to our Customer Service: here you'll find quick and comprehensive answers to any need related to AlidiLuna products, the shopping experience, and services.
Products & Materials
- Selected materials : We use leather, faux leather, hide, silver, gold, and sterling steel. Each product sheet includes complete specifications.
- Made in Italy : All our items are handcrafted in Italy, with the utmost attention to detail, quality, and authenticity.
Sizes and technical doubts
Have questions about sizes, colors, or fits? Our free Personal Shopper serviceis available on WhatsApp at +39 378 087 8241, Monday to Friday, 10:00–18:00.
Returns and exchanges
- You can return your order within 30 days from deliveryto obtain a refund or exchange.
- The response is accepted only if the product is intactand in like-new condition.
- The refund will be made as soon as the return has been verified in our warehouse.
Payment Methods
We accept:
- Credit cards (Visa, MasterCard, American Express)
- PayPal
- Bank transfer
All transactions are secure
International shipping
We ship worldwide. For information or clarifications, contact us at +39 378 087 8241(Mon–Fri, 10:00–18:00).
Shipment Tracking
After ordering you will receive by email:
- Purchase confirmation
- Courier trackingnumber
- Real-time updateable status
Contacts
For questions or assistance:
- Use the form in the Contact sectionof the site
- Send a WhatsApp message to +39 378 087 8241(Mon–Fri, 10:00–18:00)
Why choose AlidiLuna
- Free shipping on orders over €49
- Easy returns within 30 days
- Secure payments , even in installments (e.g. Klarna)
- Authentic, handcrafted Made in Italy
Shipping and delivery
Shipping and delivery
Shipping costs (Italy):
· Orders up to €48.99 → €6.00
· Orders over €49 → Free shipping
All prices include VAT.
Processing and delivery times:
Orders are processed within 24-48 hours of receipt. Delivery is handled by express couriers and generally occurs within 24-48 hours of shipment , with no appointment required.
Delivery time slots:
Deliveries are made from Monday to Friday, between 8:00 and 19:00 .
Order Tracking:
As soon as your order is handed over to the courier, you'll receive an email with the tracking link and all the information you need to monitor your shipment in real time.
Receiving the order:
The Customer (or a designated person) must be present at the time of delivery to verify the integrity of the packaging and that the products correspond to the order.
Reporting anomalies:
In the event of incorrect products, non-compliant quantities or damaged packaging, we invite you to report the anomaly directly on the transport document and contact us via chat within 7 days of delivery to initiate the return procedure.
Material care
Material care
Each of our models, an authentic expression of Italian craftsmanship, is made of high-quality genuine leather.
Any color variations, slight veining, marks, or small irregularities are not defects, but natural characteristics due to the absence of chemical dyes: each piece is unique and bears the imprint of the material and the craftsmanship.
It is recommended to store and handle it with care. Avoid contact with liquids, creams, oils, cosmetics, perfumes, direct exposure to sunlight, heat sources, and abrasive surfaces.
There's a bag that's not just an accessory, but a little masterpiece to carry with you every day. It's called Paola , and it is the perfect meeting between timeless beauty and authentic functionality.
Handcrafted in real Italian leather with a luminous finish, Paola wins you over at first glance with its soft shape, contrasting stitching, and its discreet yet irresistible charm.
Inside, every detail is designed to pamper you: the light lining embellished with delicate “Made in Italy” motifs, the Two large zipped sections , and multifunctional pockets that hold all your little worlds neatly and elegantly. Nothing is left to chance.
Paola doesn't follow trends. She anticipates them with her romantic and determined soul. She accompanies you to the office, to a dinner with a loved one, or on a stroll downtown, with the same ease with which you wear your best smile.
A soft, genuine leather bag, a symbol of Italian fashion. Functional and roomy, it's the ideal bag for active women.
This bag stands out for its soft design and impeccable details. For cleaning, consider using a soft brush.
Inside, it features dedicated compartments to conveniently organize your belongings. Update your style and enjoy the practicality of this shoulder bag, designed to accompany you with class on every daily occasion.
Suitable for Every Season and Occasion:
The shiny finish of the leather and the warm, natural colours make Paola A perfect bag for all seasons. In winter, it pairs well with coats and scarves; in summer, it brightens up light dresses and sandals. A must-have for anyone who wants to... Italian style, order and authenticity in a single accessory.
